Terms and Conditions

By playing for fun or for real money you accept our terms as the only agreement between you and us. The English version is the official one, and translations are offered only as a courtesy. We may update the rules from time to time, so it is worth checking them again before you play.

Who can play

You must be at least 25 years old, and you also follow the minimum age that applies where you live. You are responsible for making sure online gambling is allowed where you are. We may ask you to prove your age at any time and may refuse or suspend membership at our discretion.

Your account

Each person, household, IP address, e-mail address and computer may hold just one account with us. The details you register with must be true and accurate, and you keep your account number and password to yourself. Letting someone else play on your account breaks our rules. Bots and other devices that make playing decisions for you are forbidden.

Inactive accounts

When 120 days or more pass without a sign-in, or without a single wager, we are entitled to forfeit the remaining balance. If you return and ask for a withdrawal, we look at the case on its own merits.

Bonuses

Bonus funds come with a wagering requirement, the number of times an amount has to be played before the balance can be withdrawn. Bonus money itself cannot be cashed out and is taken off at payout. A bonus of 200% or more taken with a deposit is capped at a cashout of ten times that deposit. If you would rather play without a bonus, tell us before your first bet, because after that it has to be played through. Each player may cash out winnings from a free bonus only once, unless our manager agrees otherwise.

Deposits and payments

Use only payment methods in your own name. A 3% processing fee applies to every deposit, and card deposits can also carry costs from your bank, including foreign transaction fees. Deposits are final once they have been played, and each one must be wagered at least once before a withdrawal can be approved.

Withdrawals

The smallest withdrawal is $50 or €50. A verified account can take out up to $1,000 or €1,000 a week and an unverified one up to $500 or €500. Withdrawals are capped at 1,500 credits per request and 10,000 credits a month unless stated otherwise, and amounts above the monthly limit are paid in instalments. A transfer fee of $10 to $40 or €10 to €40, set by the payment processor, applies to each payout and is paid by you. Documents not received within 30 days of a request mean the withdrawal is cancelled.

Refunds

A refund can be requested within 24 hours of the original deposit, for example after a game malfunction, for credits you could not play or for a wrong charge. Unplayed balance, a screenshot or a statement is needed, depending on the reason. Refund fees are 55.00 for a paper check, 20.00 for a SEPA wire and 75.00 for a SWIFT wire, in the currency of the payment. Crypto deposits under $25 cannot be refunded and stay on your balance as credits instead.

Fair play

Collusion, syndicates, exploiting software faults, chargebacks and fraud lead to account closure and the loss of winnings. Legitimate betting strategies such as Martingale are not treated as cheating when they are not combined with other abuse. If a technical failure interrupts a game, the bets in play may be void.

Licence

Paradise 8 Casino holds its licence from the Government of Curacao.